Find a Doctor: UTMB Health Care Providers Clear all filters Refine Search Search Near Me Provider Gender City Name Clinic Name Refine Specialty Provider Credentials Language Spoken Click to Refine Search Results 189 Available Providers |< < 1 2 3 4 5 > >| All Search Results Leila Sim, MD UTMB Health Provider Provider Details Locations Biography Education/Training Ratings/Reviews Scheduling Schedule an Appointment Accepting new patients Specialties: Pediatric Primary Care (ages 0-4, Infant & Toddler) Pediatric Primary Care (ages 05-11) Pediatric Primary Care (ages 12-17) Languages: English Tagalog UTMB Health Pediatric & Adult Primary Care, Webster 17448 Highway 3 2nd Floor Webster, TX 77598 Phone: (832) 505-1748 Phone: (281) 204-1334 Fax: (832) 905-6948 Married for 36 years to Dr. Tommy Sim, an allergy/immunology specialist in Friendswood, TX. Dr. Sim is a proud mother of 3 children; Tom, diagnosed with Autism, graduated from University of Houston in HRM, currently employed at UTMB Health Clear Lake Campus hospital; Timmy, graduated from Baylor University with a BS in Biology, currently schooling in Computer Science at UHCL; and Theresa, graduated with a BS in Chemical Engineering from UT Austin. I feel empathetic to parents with children with disability. I feel a need to share my family's story about my eldest son with Autism and maybe can inspire somebody like him to strive and succeed.I am grateful for the opportunities that came my way. I am honored for the trust that parents have given to me to take care of their children's health. I feel rewarded when I see my patients grow up healthy and become good citizens.Her professional associations include the Texas Pediatric Society, Bay Area Pediatric Society and the Harris County Medical Society.She believes that good listening leads to good care and appreciates the opinions of parents.In her spare time, she enjoys playing the piano, reading and traveling with her family. Medical/Professional School: University of Santo Tomas - Manila, Philippines, MD, 1981 Residencies: Albert Einstein Medical Center/ University of Texas Medical Branch, General Pediatrics, 1989 Recommend Provider (139) Show Concern (137) Include in care decision (138) Treatment Discussion (139) Explanation Provided (136) This provider sees patients for various specialties/services. Please choose from the following: Annual Well Exam or Physical - Pediatrics (ages 0-4) Annual Well Exam or Physical - Pediatrics (ages 05-11) Annual Well Exam or Physical - Pediatrics (ages 12-17) Hospital, ER, or Surgery Discharge Follow-up - Pediatric Pediatric Behavioral Health Condition Treatment & Evaluation Routine Care: New or Follow up Sick Visit Appointment Radhini Bell, MD UTMB Health Provider Provider Details Locations Biography Education/Training Ratings/Reviews Scheduling Schedule an Appointment Accepting new patients Specialties: Pediatric Primary Care (ages 0-4, Infant & Toddler) Pediatric Primary Care (ages 05-11) Pediatric Primary Care (ages 12-17) UTMB Health Pediatric Primary Care, Clear Lake 333 Texas Avenue North Suite 4300 Webster, TX 77598 Phone: (281) 338-5437 Fax: (281) 338-9543 I grew up in Clear Lake myself, so I was very excited to become a part of this UTMB Clear Lake family. I attended the University of Houston – Main Campus for my bachelor’s degree, and I completed my medical training (medical school and my pediatric residency) in the large Texas Medical Center in Houston. In 2023, I moved back to Clear Lake so that I could give back to this wonderful community. I have a wonderful husband, and we are lucky to have both our families and fur-siblings in the area. My hobbies include playing tennis (when it’s not too hot outside), playing the piano, and spending quality time with family and friends. Pediatrics has been my calling since high school. I am blessed to have the opportunity to be able to educate and comfort patients and their family members in some of their most stressful times. I love that I get to watch these children grow from newborns into wonderful young adults and help them along the way. Being a growing child (or even raising one) isn’t easy! Every patient brings their own story, challenges, and personality, and each of them has something to teach me. I just strive to be a positive light during their journeys and work to keep my patients safe, healthy, and happy. Medical/Professional School: MD, The University of Texas Health Science Center - McGovern Medical School - Houston, TX, 2020 Internships: Pediatrics, The University of Texas Health Science Center Houston - Houston, TX, 2021 Residencies: Pediatrics, The University of Texas Health Science Center - Houston, TX, 2023 Recommend Provider (21) Treatment Discussion (22) Explanation Provided (22) Include in care decision (22) Show Concern (22) This provider sees patients for various specialties/services. Please choose from the following: Annual Well Exam or Physical - Pediatrics (ages 0-4) Annual Well Exam or Physical - Pediatrics (ages 05-11) Annual Well Exam or Physical - Pediatrics (ages 12-17) Hospital, ER, or Surgery Discharge Follow-up - Pediatric Routine Care: New or Follow up Sick Visit Appointment Benjamin Homan, FNP UTMB Health Provider Provider Details Locations Biography Education/Training Ratings/Reviews Scheduling Schedule an Appointment Accepting new patients Specialties: Adult Primary Care (ages 18-74) Adult Primary Care (Geriatric / Senior - ages 75+) Family Medicine Pediatric Primary Care (ages 05-11) Pediatric Primary Care (ages 12-17) UTMB Health Primary Care, Bay Colony 2785 Gulf Freeway South Suite 165 League City, TX 77573 Phone: (832) 505-0139 Fax: (832) 505-0161 Benjamin found his passion for healthcare while serving in the United States Navy as a Hospital Corpsman. Shortly after moving back to Texas, he attended The University of Texas Medical Branch to obtain his Bachelor’s of Science in Nursing. Benjamin went on to earn his Master’s of Science in Nursing - Family Nurse Practitioner from The University of Texas Medical Branch as well. Benjamin is board certified through the American Association of Nurse Practitioners and a member of Sigma Theta Tau, the international nursing honor society. Benjamin also enjoys spending time as a Clinical Instructor for the School of Nursing at UTMB Galveston, where he is able to share his knowledge and experiences as a healthcare professional with future nurses. Benjamin enjoys fishing, running, spending time with his wife and two rescue dogs, and staying active in church. He focuses on a holistic approach to patient care with an emphasis on disease prevention. Medical/Professional School: MSN, University of Texas Medical Branch - Galveston, TX, 2022 Certifications: American Association of Nurse Practitioners Recommend Provider (139) Treatment Discussion (140) Explanation Provided (139) Include in care decision (139) Show Concern (140) This provider sees patients for various specialties/services. Please choose from the following: Annual Well Exam or Physical - Pediatrics (ages 05-11) Annual Well Exam or Physical - Pediatrics (ages 12-17) Annual Well Exam or Physical (ages 18-74) Annual Well Exam or Physical (ages 75+) Hospital, ER, or Surgery Discharge Follow-up - Adult Hospital, ER, or Surgery Discharge Follow-up - Pediatric Routine Care: New or Follow up Sick Visit Appointment Kyralessa Ramirez, MD UTMB Health Provider Provider Details Locations Biography Education/Training Ratings/Reviews Scheduling Schedule an Appointment Accepting new patients Specialties: Pediatric Primary Care (ages 0-4, Infant & Toddler) Pediatric Primary Care (ages 05-11) Pediatric Primary Care (ages 12-17) Languages: English Spanish UTMB Health Pediatric & Adult Primary Care, South Shore 6465 South Shore Boulevard Suite 500 League City, TX 77573 Phone: (281) 538-7735 Fax: (281) 538-3936 Dr. Kyralessa B. Ramirez joined the UTMB League City Pediatric and Adult Primary Care clinic in January 2012. Prior to joining UTMB, she worked for 2 years in South Houston at a pediatric private practice.Dr. Ramirez received her medical degree, Magna Cum Laude, from Instituto Tecnologico de Santo Domingo. She attended the University of Texas Medical Branch, Galveston where she completed her pediatric residency in 2009.Dr. Ramirez's clinical interests include the prevention and treatment of common pediatrics illnesses, specifically ear infections. She is interested in the treatment of eczema as well as other common skin disorders, preventive pediatrics and anticipatory guidance. She enjoys helping new parents with their newborn babies, counseling them about breastfeeding and infant safety. Dr. Ramirez is fluent in English and Spanish. She is married to Dr. Rafael A. Fonseca, a faculty member in the Department of Neonatology at UTMB, Galveston. She enjoys taking care of a diverse population of patients. Medical/Professional School: Instituto Tecnologico de Santo Domingo - - Santo Domingo, Dominican Republic, MD, 2000 Internships: Pediatrics, University of Texas Medical Branch - Galveston, TX, 2007 Residencies: Pediatrics, University of Texas Medical Branch - Galveston, TX, 2009 Recommend Provider (104) Treatment Discussion (104) Explanation Provided (104) Show Concern (104) Include in care decision (104) This provider sees patients for various specialties/services. Please choose from the following: Annual Well Exam or Physical - Pediatrics (ages 0-4) Annual Well Exam or Physical - Pediatrics (ages 05-11) Annual Well Exam or Physical - Pediatrics (ages 12-17) Hospital, ER, or Surgery Discharge Follow-up - Pediatric Pediatric Behavioral Health Condition Treatment & Evaluation Routine Care: New or Follow up Sick Visit Appointment Lesley Nairn, PNP UTMB Health Provider Provider Details Locations Biography Education/Training Ratings/Reviews Scheduling Schedule an Appointment Accepting new patients Specialties: Pediatric Primary Care (ages 0-4, Infant & Toddler) Pediatric Primary Care (ages 05-11) Pediatric Primary Care (ages 12-17) UTMB Health Pediatric Primary Care, Angleton 146 East Hospital Drive Suite 106 Angleton, TX 77515 Phone: (979) 864-3034 Fax: (979) 864-3054 UTMB Health Pediatric Primary Care, Lake Jackson 208 Oak Drive South Suite 400A Lake Jackson, TX 77566 Phone: (979) 285-2900 Fax: (979) 266-9708 After being a Labor and Delivery / Nursery / Postpartum nurse for over 9 years, I decided to further my education and pursue a career in pediatrics. I have been practicing pediatrics in the Brazosport area for the last 3 years. I am passionate about providing quality, compassionate care to children as well as their families. I am married with two children and live in the Brazosport area, where I was born and raised. I enjoy spending time with my family, traveling, anything outdoors, and watching my son and daughter grow and excel in the extracurricular activities they are involved in. Medical/Professional School: MSN, University of Texas at Arlington - Arlington, TX, 2019 Certifications: Pediatric Nursing Certification Board, Pediatrics Show Concern (22) Explanation Provided (22) Include in care decision (22) Recommend Provider (22) Treatment Discussion (22) This provider sees patients for various specialties/services. Please choose from the following: Annual Well Exam or Physical - Pediatrics (ages 0-4) Annual Well Exam or Physical - Pediatrics (ages 05-11) Annual Well Exam or Physical - Pediatrics (ages 12-17) Hospital, ER, or Surgery Discharge Follow-up - Pediatric Routine Care: New or Follow up Sick Visit Appointment Syed Azhar, MD UTMB Health Provider Provider Details Locations Biography Education/Training Ratings/Reviews Scheduling Schedule an Appointment Accepting new patients Specialties: Adult Primary Care (ages 18-74) Adult Primary Care (Geriatric / Senior - ages 75+) Family Medicine Pediatric Primary Care (ages 05-11) Pediatric Primary Care (ages 12-17) Languages: English Spanish UTMB Health Family Medicine, PCP Galveston 400 Harborside Drive Suite 104, Entrance A Galveston, TX 77555 Phone: (409) 772-2166 Fax: (409) 772-2663 UTMB Health Family Medicine, Dickinson 2401 West FM 646 Suite C Dickinson, TX 77539 Phone: (281) 614-1256 Fax: (281) 614-1587 Dr. Azhar joined UTMB's Department of Family Medicine in 1993. He attended medical school at Osmania Medical College in Hyderabad, India. Dr. Azhar completed his residency training in Ophthalmology at the Royal College of Surgeons in England then completed a fellowship in Neuro-Ophthalmogy at the University of Texas Health Science Center in Houston.Dr. Azhar advanced his career by receiving additional residency training at UTMB in the Department of Family Medicine. In addition to his doctorate degree, he earned an MBA from the University of Houston, Clear Lake.Dr. Azhar is board certified in Family Medicine by the American Board of Family Medicine. Dr. Azhar's interests are in family medicine, ophthalmology and residency training. Medical/Professional School: Osmania Medical College - Hyderabad, India, MD, 1978 Internships: Rotating, University of Texas Health Science Center - Houston, TX, 1991 Residencies: Family Practice, University of Texas Medical Branch - Galveston, TX, 1993 Fellowships: Neuro-Opthalmology, University of Texas Health Science Center - Houston, TX, 1990 Certifications: American Board of Family Medicine, Family Medicine Recommend Provider (154) Treatment Discussion (153) Explanation Provided (155) Include in care decision (153) Show Concern (153) This provider sees patients for various specialties/services. Please choose from the following: Annual Well Exam or Physical - Pediatrics (ages 05-11) Annual Well Exam or Physical - Pediatrics (ages 12-17) Annual Well Exam or Physical (ages 18-74) Annual Well Exam or Physical (ages 75+) Hospital, ER, or Surgery Discharge Follow-up - Adult Hospital, ER, or Surgery Discharge Follow-up - Pediatric Routine Care: New or Follow up Sick Visit Appointment Erika Schulze, MSN, APRN, FNP-C UTMB Health Provider Provider Details Locations Biography Education/Training Ratings/Reviews Scheduling Schedule an Appointment Accepting new patients Specialties: Adult Primary Care (ages 18-74) Adult Primary Care (Geriatric / Senior - ages 75+) Internal Medicine - General Languages: English UTMB Health Pediatric & Adult Primary Care, Friendswood 128 West Parkwood Avenue Friendswood, TX 77546 Phone: (281) 482-5695 Fax: (281) 482-3963 Erika Schulze was born and raised in the Midwest in Illinois 30 minutes outside of St. Louis, MO. She completed her academic training at Goldfarb School of Nursing in St. Louis, MO. Her experience spans 16 years, which included working at Barnes Hospital as staff nurse on general medicine floor for 8 years; Pulmonary and Critical Care research at Washington University in St. Louis, MO. In 2003, Erika was accepted into graduate school at Goldfarb School of Nursing and completed Master of Science degree in Nursing with focus as an Adult Nurse Practitioner. This program was two and half years of additional medical assessment and decision training including diagnostic testing. Since completing Graduate School, she has worked in the primary care setting. She moved to Texas and started working at UTMB in January 2013.During her time off, she enjoys her home, gardening, and time with her family and friends. She is passionate about animal welfare charities and animal fostering programs. Erika is also very passionate about the mental health of the community. She chairs a weekly support group, Nar Anon, for family and friends of those suffering from addiction. Certifications: Texas Board of Nursing, Family Nurse Practitioner American Academy of Nurse Practitioners, Advanced Practice Nurse Recommend Provider (321) Treatment Discussion (318) Explanation Provided (320) Show Concern (322) Include in care decision (320) This provider sees patients for various specialties/services. Please choose from the following: Annual Well Exam or Physical (ages 18-74) Annual Well Exam or Physical (ages 75+) Hospital, ER, or Surgery Discharge Follow-up - Adult Routine Care: New or Follow up Sick Visit Appointment Barbara Herrington, MS, APRN, NP-C, FNP UTMB Health Provider Provider Details Locations Biography Education/Training Ratings/Reviews Scheduling Schedule an Appointment Accepting new patients Specialties: Pediatric Primary Care (ages 0-4, Infant & Toddler) Pediatric Primary Care (ages 05-11) Pediatric Primary Care (ages 12-17) Languages: English Serbian UTMB Health Pediatric Primary Care, Lake Jackson 208 Oak Drive South Suite 400A Lake Jackson, TX 77566 Phone: (979) 285-2900 Fax: (979) 266-9708 Barbara Herrington graduated from Texas Women's University in 2013 and is board certified by The American Academy of Nurse Practitioners and is a member of the American Academy of Pediatrics. Barbara is originally from New York and moved to the area in 2004. She has been in the healthcare profession since 1998. Barbara enjoys theatre, traveling, and spending time with her three children and husband. She is bilingual in English and Serbian. Medical/Professional School: Texas Womans Hospital - Houston, TX, FNP, MSN, 2013 Why do some providers have no ratings? At UTMB, a provider's ratings are only posted when she/he has a minimum of 30 completed surveys within the past twelve months. New-to-UTMB providers or individuals in less common areas of practice may be temporarily under this threshold. We set this baseline to ensure we offer the most accurate reflection of each Individual. Why No Ratings? About UTMB’s Provider Ratings UTMB values the partnerships we have with our patients and their loved ones. We are committed to providing patients with information they need at their fingertips to make informed decisions about their health care, including information about the physicians and other providers who help shape their care experience. As part of that commitment, we share providers’ patient satisfaction ratings online. Below are answers to some common questions about the ratings information: WHAT’S THE SOURCE FOR THE RATINGS? All ratings are submitted by real patients who have used UTMB Health services. We partner with Press Ganey, an independent leader in measuring patient and consumer satisfaction, to solicit unbiased feedback on our behalf via online and mailed patient surveys. We measure all aspects of the patient experience to ensure that we are holding ourselves to the highest standards. WHY DON'T WE SEE PATIENT RATINGS AND COMMENTS FOR EVERY CARE PROVIDER? There are two reasons a physician or advanced practice provider may not have a rating listed: At UTMB, a provider's ratings are only posted when she/he has a minimum of 30 completed surveys within the past twelve months. New-to-UTMB providers or individuals in less common areas of practice may be temporarily under this threshold. We set this baseline on responses to offer the most accurate representation for each UTMB physician or care provider. With consumer ratings of any type, more data yields more accurate results; a low number of responses can skew results disproportionately—in a favorable or negative fashion. The UTMB Health provider directory includes listings for independent community physicians and other health care providers who partner with us to care for patients in our facilities. The ratings for these providers—typically part of their own private health care practices—are not currently available to us. However, a quick web search typically results in a wealth of consumer information about the qualities and attributes of all the well-vetted caregivers working in UTMB facilities. WHO RECEIVES THE SURVEY? The survey is emailed to each patient who has provided an email address, and it is also mailed to a random selection of those who do not use email within a few days following an appointment. So that we don’t burden patients, patients are typically not sent more than one survey in 90 days, even if they’ve had multiple visits to a clinic. DO YOU POST ALL COMMENTS? UTMB is committed to transparency. That means we post all relevant feedback – whether it’s positive or negative, with just a few conditions as outlined below. We do not edit comments. We also do not post comments that risk the privacy of our patients, that could be interpreted to be profane, slanderous, libelous, or racist, and/or that are about a provider or service other than the one being rated. WHAT QUESTIONS ARE ASKED IN THE SURVEY? UTMB utilizes the Consumer Assessment of Healthcare Providers and Systems (CAHPS) Clinician and Group Practice survey, which was developed by the Agency for Healthcare Research and Quality for use in hospitals and medical practices across the country. The Center for Medicare and Medicaid Services (CMS) promoted the development and use of this survey to allow comparisons across the country. The survey asks patients to evaluate how well their physician communicated, listened, and showed courtesy and respect toward them. Results are used to evaluate patients’ overall perception of care and to identify areas for our own improvement at UTMB. Providers are rated on a scale from 1 to 5, where 1 is the lowest satisfaction possible and 5 is the best. We calculate our star ratings based on responses to the following survey questions: Provider Assessment Topics What is the likelihood of your recommending this care provider to others? Did your care provider discuss any proposed treatment, along with options, risks, benefits, etc.? Was an explanation provided by your provider about your problem or condition? Did the care provider show concern for your questions or worries? Did you feel included in decisions about your care? CAN ANYONE COMPLETE A SURVEY OR POST A COMMENT ABOUT A PROVIDER? No. The ratings are based entirely on experiences of actual patients who have been treated by a specific doctor or care provider in a UTMB clinic. HOW IS PATIENT INFORMATION PROTECTED? Patient names are not displayed as part of the online ratings or comments. Comments that include information that identifies an individual, has other personal data or risks an individual’s privacy are not posted (see above, “Do you post all comments?”). This provider sees patients for various specialties/services. Please choose from the following: Annual Well Exam or Physical - Pediatrics (ages 0-4) Annual Well Exam or Physical - Pediatrics (ages 05-11) Annual Well Exam or Physical - Pediatrics (ages 12-17) Hospital, ER, or Surgery Discharge Follow-up - Pediatric Routine Care: New or Follow up Sick Visit Appointment Linda Neely-Shelmire, MD UTMB Health Provider Provider Details Locations Biography Education/Training Ratings/Reviews Scheduling Schedule an Appointment Accepting new patients Specialties: Pediatric Primary Care (ages 0-4, Infant & Toddler) Pediatric Primary Care (ages 05-11) Pediatric Primary Care (ages 12-17) UTMB Health Pediatric Primary Care, Lake Jackson 208 Oak Drive South Suite 400A Lake Jackson, TX 77566 Phone: (979) 285-2900 Fax: (979) 266-9708 A decorated veteran that served in the Medical Corps in Iraq, Dr. Neely-Shelmire is a board-certified pediatrician with a passion for partnering with parents to raise healthy children through wellness goals, good nutrition, physical activity, healthy sleep habits, and an approach that balances the physical, emotional and developmental aspects of being a child. A parent herself with two adult sons and a host of nieces and nephews, she enjoys spending her free time running, kayaking and with family. She holds professional memberships with the Texas Medical Association, the Texas Pediatric Society, the American Academy of Pediatrics and the Catholic Medical Association. Awards and honors she’s received during her career include: Combat Medic Badge National Defense Service Medal Armed Forces Reserve Medal (2nd)Army Commendation Medal Global War on Terrorism Expeditionary Medal Global War on Terrorism Service Medal Army Service Ribbon Pediatrics Resident/Intern Award Service Leadership Award Dean’s Honor Roll Honor Scholar Medical/Professional School: MD, University of Oklahoma Health Science Center - Oklahoma City, OK, 1990 Internships: Pediatrics, Oklahoma Children's Memorial Hospital - Oklahoma City, OK, 1993 Residencies: Pediatrics, Oklahoma Children's Memorial Hospital - Oklahoma City, OK, 1994 Fellowships: Pediatric Emergency Medicine, Baylor College of Medicine - Houston, TX, 1995 Certifications: American Board of Pediatrics, Pediatrics Recommend Provider (45) Explanation Provided (45) Include in care decision (45) Treatment Discussion (45) Show Concern (45) This provider sees patients for various specialties/services. Please choose from the following: Annual Well Exam or Physical - Pediatrics (ages 0-4) Annual Well Exam or Physical - Pediatrics (ages 05-11) Annual Well Exam or Physical - Pediatrics (ages 12-17) Hospital, ER, or Surgery Discharge Follow-up - Pediatric Pediatric Behavioral Health Condition Treatment & Evaluation Routine Care: New or Follow up Sick Visit Appointment Jillian Puig, APRN, FNP-C UTMB Health Provider Provider Details Locations Biography Education/Training Ratings/Reviews Scheduling Schedule an Appointment Accepting new patients Specialties: Adult Primary Care (ages 18-74) Adult Primary Care (Geriatric / Senior - ages 75+) Family Medicine Languages: English UTMB Health Pediatric & Adult Primary Care, Friendswood 128 West Parkwood Avenue Friendswood, TX 77546 Phone: (281) 482-5695 Fax: (281) 482-3963 Jillian was born and raised in the Houston area. She initially received her Bachelor's Degree in Nursing from The University of Texas at Austin School of Nursing in 2010. She graduated in 2017 with her Master's Degree in Nursing from The University of Texas at Arlington School of Nursing and Health Science Innovation, specializing as a Family Nurse Practitioner. Jillian joined the UTMB Community Based Clinics (CBC) in Webster in August 2017. She moved to UTMB CBC Friendswood location in 2022. She was a Registered Nurse from 2010-2017 before starting her role as a Nurse Practitioner. Her experience as a bedside nurse primarily includes a women's health background. Jillian is board certified in Family Medicine as a Family Nurse Practitioner through the American Academy of Nurse Practitioners. Jillian enjoys spending time hiking, traveling and fishing with her children and husband. She is an avid Texas Longhorn and Houston Astros fan. Medical/Professional School: The University of Texas at Arlington - Arlington, TX, FNP, MSN, 2017 The University of Texas - Austin, BSN, 2010 Certifications: The American Academy of Nurse Practitioners Why do some providers have no ratings? At UTMB, a provider's ratings are only posted when she/he has a minimum of 30 completed surveys within the past twelve months. New-to-UTMB providers or individuals in less common areas of practice may be temporarily under this threshold. We set this baseline to ensure we offer the most accurate reflection of each Individual. Why No Ratings? About UTMB’s Provider Ratings UTMB values the partnerships we have with our patients and their loved ones. We are committed to providing patients with information they need at their fingertips to make informed decisions about their health care, including information about the physicians and other providers who help shape their care experience. As part of that commitment, we share providers’ patient satisfaction ratings online. Below are answers to some common questions about the ratings information: WHAT’S THE SOURCE FOR THE RATINGS? All ratings are submitted by real patients who have used UTMB Health services. We partner with Press Ganey, an independent leader in measuring patient and consumer satisfaction, to solicit unbiased feedback on our behalf via online and mailed patient surveys. We measure all aspects of the patient experience to ensure that we are holding ourselves to the highest standards. WHY DON'T WE SEE PATIENT RATINGS AND COMMENTS FOR EVERY CARE PROVIDER? There are two reasons a physician or advanced practice provider may not have a rating listed: At UTMB, a provider's ratings are only posted when she/he has a minimum of 30 completed surveys within the past twelve months. New-to-UTMB providers or individuals in less common areas of practice may be temporarily under this threshold. We set this baseline on responses to offer the most accurate representation for each UTMB physician or care provider. With consumer ratings of any type, more data yields more accurate results; a low number of responses can skew results disproportionately—in a favorable or negative fashion. The UTMB Health provider directory includes listings for independent community physicians and other health care providers who partner with us to care for patients in our facilities. The ratings for these providers—typically part of their own private health care practices—are not currently available to us. However, a quick web search typically results in a wealth of consumer information about the qualities and attributes of all the well-vetted caregivers working in UTMB facilities. WHO RECEIVES THE SURVEY? The survey is emailed to each patient who has provided an email address, and it is also mailed to a random selection of those who do not use email within a few days following an appointment. So that we don’t burden patients, patients are typically not sent more than one survey in 90 days, even if they’ve had multiple visits to a clinic. DO YOU POST ALL COMMENTS? UTMB is committed to transparency. That means we post all relevant feedback – whether it’s positive or negative, with just a few conditions as outlined below. We do not edit comments. We also do not post comments that risk the privacy of our patients, that could be interpreted to be profane, slanderous, libelous, or racist, and/or that are about a provider or service other than the one being rated. WHAT QUESTIONS ARE ASKED IN THE SURVEY? UTMB utilizes the Consumer Assessment of Healthcare Providers and Systems (CAHPS) Clinician and Group Practice survey, which was developed by the Agency for Healthcare Research and Quality for use in hospitals and medical practices across the country. The Center for Medicare and Medicaid Services (CMS) promoted the development and use of this survey to allow comparisons across the country. The survey asks patients to evaluate how well their physician communicated, listened, and showed courtesy and respect toward them. Results are used to evaluate patients’ overall perception of care and to identify areas for our own improvement at UTMB. Providers are rated on a scale from 1 to 5, where 1 is the lowest satisfaction possible and 5 is the best. We calculate our star ratings based on responses to the following survey questions: Provider Assessment Topics What is the likelihood of your recommending this care provider to others? Did your care provider discuss any proposed treatment, along with options, risks, benefits, etc.? Was an explanation provided by your provider about your problem or condition? Did the care provider show concern for your questions or worries? Did you feel included in decisions about your care? CAN ANYONE COMPLETE A SURVEY OR POST A COMMENT ABOUT A PROVIDER? No. The ratings are based entirely on experiences of actual patients who have been treated by a specific doctor or care provider in a UTMB clinic. HOW IS PATIENT INFORMATION PROTECTED? Patient names are not displayed as part of the online ratings or comments. Comments that include information that identifies an individual, has other personal data or risks an individual’s privacy are not posted (see above, “Do you post all comments?”). This provider sees patients for various specialties/services. Please choose from the following: Annual Well Exam or Physical (ages 18-74) Annual Well Exam or Physical (ages 75+) Hospital, ER, or Surgery Discharge Follow-up - Adult Routine Care: New or Follow up Sick Visit Appointment 189 Available Providers |< < 1 2 3 4 5 > >|